The Best Western Guide Post is one of Bradford’s finest hotels with superb facilities, We pride ourselves on very high standards of service. We are currently looking to recruit an enthusiastic and hard working Sales & Marketing Manager for immeediate start.
The successfulSales & Marketing Manager will: – Actively up sell each business opportunity to maximise revenue opportunity. Achieve personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. – To develop the sales department into a pro-active function that is focused on delivering results and supports other departments to achieve budget. – To devise and develop the hotel’s strategy to ensure we are heading in the right direction in order to meet budget, and are filling the gaps well in advance. – To represent the hotel to new potential clients in a professional manner, with in-house and external appointments. – To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner. – To run the sales department within its budget accounting for all expenditure, developing s means of advertising control. – Explore all advertising opportunities, developing an advertising strategy to focus on core necessities, to ensure areas in need of advertising are covered. – Work closely with the General Manager having regular feedback updates to ensure communication is of a high level. – Attend company meetings or training courses as and when necessary. – Abide by all company policy, and Health & Safety legislation. – You must possess excellent telephone sales skills. – You must have excellent selling skills and understanding of sales processes; can effectively up sell products and services; can bring a sale to closure – Monitor marketing & promotional costs as per budget and if sales cannot meet target show a saving – You must have strong customer development and relationship management skills
Weekly Duties: – Email promotional material to relevant market segments – Chase existing quotations to a final decision – Prepare weekly function & banqueting sheets for all departments. – Contact cold and existing clients (warm up calls) – Contact agents (Accommodation & Conference) to be added to panic boards. – Visit local competitors to see who is using their facilities – Chase final payments due for payment – Make sure all paperwork is sent to clients and filed away properly. – Ensure Schedule is up to date and backed up – Actively promote hotel at any given opportunity – Prepare forthcoming events – Put up posters in local company’s promoting hotel – Ring or email conference/function organisers to make sure they enjoyed their stay & up sell for any future business – Assist and help within the Guide Post hotel as and when necessary with any reasonable request or task with a prompt, caring and helpful attitude – Maintain regular and effective communication at all levels around the hotel.
Salary upto £20K dependent upon experience.
To make an application please send your CV and covering letter to Jordan Northrop, Operations Manager at:
jordan.northrop@guideposthotel.net